It allows for full presence from the phone system, microsoft exchange server calendars with optional exchange connector, microsoft lync with free lync skype for. Introduction to enterprise edge attendant console 9 p0908544 issue 01 enterprise edge attendant console user guide access keys in enterprise edge attendant console, each menu name and each command in the menu has an underlined letter called an access key. Imagicle attendant console is the operator console software solution that integrates perfectly with imagicle queue manager enterprise to simplify and improve incoming call management. Attendant console standard licensing cisco community. Also, specific messages can be communicated to callers out of the office, on holiday until the 15th based on your coworkers alert messages displayed on the system. Cisco unified attendant console advanced figure 1 gives users the tools required to confidently, efficiently, and professionally tend to incoming calls. Read setting up an attendant console network on page 10. Unified attendant console advanced figure 1 gives corporate operators and. Yealink sipt48s a revolutionary sip phone with a 7inch touch screen the sipt48s ip phone is a dynamic business communications solution for executives and professionals. This manual switch lets you stay in touch with callers or alert them. Affordability, simplicity, and a broad range of standard and specialty functions make the mivoice 5540 ip console the practical choice for small and medium business customers.
Definable shortcuts mean the experience can be optimized for the user. With the ipecs attendant software, your busy receptionist can route calls with the click of a mouse, or drag and drop without switching pc and phone. The aspire pc attendant is another one of those solutions. Blues attendant attendant console 8 included into the imagicle applicationsuite imagicle attendant was designed to be accessible for visually impaired and blind users. The cisco unified attendant console enterprise edition figure 1 is an attendant console solution designed specifically for cisco unified communications manager customers. Cisco unified attendant console enterprise edition version 9.
The exp40 expansion module for the sipt46s, sipt46g, sipt48s and sipt48g, expanding the functional capability of your sip phone to a whole. Cisco unified attendant console advanced version 10. Ac 100240v input and dc 5v2a output power consumption psu. Pc attendant allows attendants to perform call handling responsibilities with simplicity and efficiency right from their desktops. This manual switch lets you stay in touch with callers or alert them that the business is closed until further notice. Classic grey stand with 2 adjustable angles wall mountable external yealink ac adapter optional. Imagicle attendant console is the operator console software solution that. It is fully compatible with tools for interaction with com puters, in particular with zoomtext magnifier, display braille and voice synthesis software jaws and nvda. How to logout of the attendant console, cueac cisco unified enterprise attendant console. Chapter 2, handling calls describes how to place, answer, and direct calls by using the call control buttons, the menu bar, keyboard shortcuts, and the mouse. Customer satisfaction i ncreases when they get a fast answer and are directed promptly to the right person.
Console doperateur alcatellucent 4059 extended edition. A third party uninstaller can automatically help you uninstall any unwanted programs and completely remove all of its files and free up. Attendant console license is a combination of lacline activation code. Cisco unified attendant console advanced uses a webbased administration utility to guide you through configuring and managing the application server. It is ideal for companies that need economic, efficient, professional call handling.
Attendant console set up and operation guide chapter 2 preparing for installation before you install attendant console. Click on file located on the top left corner of the screen. Because attendant console works in a multinode configuration you know the status of everyone on the system. Cisco unified attendant console advanced pairs with cisco unified ip phones, and is. More calls, better service ip attendant console application. Cisco unified attendant console standard figure 1 gives corporate operators and receptionists the tools they need to process incoming calls efficiently and. Cisco unified attendant console advanced includes a webbased administration utility that guides you through configuring the application server with cisco unified communications manager. In addition to offering better overall performance than the t46g, this device has a faster interface with a. Supports up to 6 expansion modules for an attendant console application, adding up to 240 additional buttons. Alcatellucent 4059 extended edition attendant console. Alcatel omnipcx enterprise 4059 ip attendant application.
Cisco unified attendant console advanced controls and monitors cisco unified ip phones and cisco jabber soft. Cisco unified attendant console standard figure 1 gives corporate operators and receptionists the tools they need to process incoming calls efficiently and professionally. Attendant pro can accommodate unlimited incoming calls. Cisco unified attendant console standard version 11. Cisco unified attendant console standard version 12. This registration key is 8 code which u get from help. Data sheet cisco unified attendant console advanced version 12. Enhanced messaging management designed to integrate with the nec aspire, the pc attendant provides easy. There is a much easier and safer way to uninstall cisco unified attendant console enterprise edition completely. For the it staff this installation wizard, customized dial plans, singlescreen subscriber manager, selfcare management portal, integration with popular productivity in office applications, virtualized desktop support an external directory import such as active directory by cisco prime collaboration. The dn entered at the ld 12, iadn prompt may be dialed to call a particular attendant, rather than dialing 0 and being routed to the attendant queue. Activating cisco unified attendant console standard. Yealink sipt46s a revolutionary sip phone for enhancing productivity the sipt46s ip phone is the ultimate communications tool for busy executives and professionals.
Attendant console menus if you hover your mouse pointer over the menu commands the help tips appear in the status bar at the bottom of the attendant console window. Pricing and product availability subject to change without notice. Data sheet cisco unified attendant console standard version 12. Cisco unified attendant consoles learn product details such as features and benefits, as well as hardware and software specifications. Console stats may be used as a standalone product or as a supplement. Aspire offers a variety of ip solutions for your business needs. Ip attendant console application, ipecs attendant more calls in less time, with greater ease do more with less. Cisco unified attendant console enterprise edition version.
Cisco spa500ds 15button attendant console for the cisco spa500 series phones. It also allows the attendant to manage the directory with ease of use and graphical users interface. A better way to uninstall cisco unified attendant console enterprise edition with added benefits. It is an ideal solution for small businesses wanting to. Connecting to your ip network, the pc attendant allows your attendants to handle calls with simplicity and efficiency right from their desktops. Overview attendant console statistics console stats is an application that collects data from attendant console call processing and produces statistical reports for display or printing. Fortivoice enterprise phone systems fve20e24, 50e6, 100e, 200f8, 300et, 500f, 2000f, 5000f, and vm rich features for optimal collaboration enterpriseclass communication systems with no additional licenses to buy or cards to install. Pc attendant console user guide northern connections ltd. An attendant terminal can only belong to one group. This manual switch lets you stay in touch with callers, or alert them that the. The cisco unified attendant console advanced client software is loaded on each operators desktop pc.
Cavazza institute for the blind, for visually impaired and. It can be used as an attendant console, a subattendant position for departments or workgroups, or as a backup answering position. Sipt46s a revolutionary sip phone for enhancing productivity. Download the cisco unified attendant console standard version 10. Cisco spa500ds 15button attendant console for the cisco. Attendant console plus instructions for setting up your environment, starting the attendant console, logging in, and going on line to handle calls. The reason we can use attendant console is because the call managers were upgraded from 6. The area for how many calls can be displayed at once is dependent on the monitor resolution and after that there will be a scroll bar to show more. A shortcut key can be defined to answer incoming calls on a fifo first in, first out basis.
Register your details and wait for the system to supply you with a secure password via email before you can access evaluation software or activate purchased software. Affordability and simplicity in an attendant console key. Imagicle attendant console is the operator console software solution that integrates perfectly with imagicle acd to simplify and improve incoming call management. Cisco unified attendant console standard version 10. The soundpoint ip color expansion module enhances telephone attendant productivity with a vibrant color user interface and advanced call handling capabilities the soundpoint ip color expansion module for the soundpoint ip 670 desktop phone is an optimal. The pc interface is easytouse and helps attendants remain focused for improved productivity and efficiency. Attendant console streamlines system attendant operations by linking the call processing capability of your telephone system with your personal computer pc.
Cisco unified callmanager attendant console user guide. Selecting a menu item displays a dialog box or toggles the item. Cisco unified attendant console standard figure 1 gives corporate operators and receptionists the tools they need to handle incoming calls efficiently and professionally. Manual or automatic from cucm via axl or microsoft ad, ldapopenldap systems. Hardware your os comprises the following components. The attendant console client software is loaded onto each users desktop pc. Cisco unified attendant consoles data sheets cisco. For complete descriptions and programming guidelines, refer to the software features guide. When trying to do a blind transfer on the ac client of any incoming call from the outside world to a ctirp dn that is registered to an ipcc server a jtapi trigger, the call fails and the outside person.
Mitel mivoice office 250 todays hybrid communication platform in todays business environment, communications with customers, partners, and suppliers is critical. Datasheet alateluent 4059 extended edition attendant console figure 1. About this user guide this user guide provides all of the information you will need to use the attendant console and its features. Completely uninstall cisco unified attendant console. Cisco unified attendant console advanced version 11. Menu bar the menu bar, shown below, contains seven dropdown submenus that enable you to perform commands, access features, or configure the console. Bridge operator console for windows is designed to be a replacement for the cisco attendant console auto attendant product available in call manager versions 7. Cisco unified attendant console advanced version 12. Attendant console standard gives corporate operators and receptionists the tools they need to handle incoming calls efficiently and professionally. Auto attendants, autoprovisioning, lineextension appearance, ring.
Modules for an attendant console application other physical features color. Click logout to stop the application from processing calls. Chapter 3 using the attendant console window status bar to display the status bar. When creating it, we examined every single telephone operator need. This phone offers a large touch screen that makes switching between pages and applications swift, easy and convenient. In case 4059 ip attendant application is loggedout or 4059 ip application not ru nning, associated. Bridge operator console attendant console for cisco. Visual supervision technical specifications software release 4059 extended edition attendant console version 2. When the attendant is pluggedin, the set is used for the audio voice communications, all displays and icons are on the pc gui, all phone sets keys are disabled. Data sheet cisco unified attendant console standard version 11. Definable shortcuts means the experience can be tailored to the attendant users tastes. The alcatellucent 4059 extended edition ee attendant console allows businesses to provide outstanding, quality customer service while keeping a personal touch.
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